Artificial Intelligence is revolutionizing many sectors, and education is no exception. In education, it plays a role in personalizing the

In the digital world  messaging is one of the most effective pillars for communicating with customers. However, without a well-defined

The Maria Santíssima Institute transformed its customer service and results by implementing an AI-powered chatbot integrated with WhatsApp. This strategy

In the world of business PRM vs CRM management technologies, terms like CRM (Customer Relationship Management) and PRM (Partner Relationship

In today’s market, the acronym CRM (Customer Relationship Management) has become a widely used term, I would even say trivialized,

In today’s scenario, where agility and efficiency are essential for the success of any business, customer service has become one

Year after year, paid traffic costs have been rising significantly, putting pressure on businesses of all sizes and making competition

In the current personalized chatbot scenario, where customer experience is one of the central pillars for the success of any

Choosing between Custom or Standard or off-the-shelf digital solutions is a strategic decision that directly impacts a company’s efficiency, competitiveness,